Turning Data into Knowledge

Abstract silhouettes of passengers seen through textured glass—symbolizing data-driven analysis of passenger flows with DILAX software solutions

Software

From data to actionable insight.

Passenger counts, load profiles, device status, sample trip planning—this information only delivers its full value when it can be structured, reliably managed, and purposefully analyzed. DILAX Citisense®, DILAX Samplics, and DILAX Mercury form a coordinated software platform for exactly that: modular, scalable, and ready to integrate into existing IT infrastructures.

DILAX Citisense®

The modular analytics and reporting platform for public transportation. DILAX Citisense® processes passenger counting data into meaningful reports and analyses—from vehicle utilization and demand forecasts to revenue allocation. Transit operators and authorities gain a reliable foundation for operational management, strategic planning, and fulfilling reporting obligations.

Passenger holding a handrail in a moving urban tram—DILAX Citisense delivers data-driven insights into urban public transport usage

DILAX Samplics

Not every vehicle in a network is equipped with an automatic passenger counting system. DILAX Samplics bridges that gap: as a specialized tool for planning and managing sample survey trips, it ensures that ridership data is collected in a representative, statistically robust, and standards-compliant manner—even when only part of the fleet is equipped. The resulting data feeds directly into analyses and planning processes.

Passenger walking along a metro platform while using a smartphone—DILAX Samplics captures representative ridership data for reliable transport planning

DILAX Mercury

Reliable data starts with reliable hardware. DILAX Mercury is the central platform for real-time device management of the entire counting infrastructure. Malfunctions are detected early, remote configurations and firmware updates are carried out centrally—location-independent and without the need for on-site intervention.

Passenger with a bicycle stepping off a metro train—DILAX Mercury captures multimodal passenger flows accurately and reliably